Privacy Policy

ZenKeys Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at
https://zzenkeys.com/ (hereinafter referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

COOKIES
Here is a list of cookies we use. We list them so that you can choose whether to remove them or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visit_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

  • “Log files” track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER ACCEPTED PAYMENT METHODS]]), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to prepare orders placed through the Site (including processing your payment information, arranging shipments, and providing invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you; examine our orders for potential fraud or risks; and when, according to the preferences you shared with us, we provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us detect possible risks and fraud (in particular, your IP address) and, in general, to improve and optimize our Site (for example, by generating reports and statistics on how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:
http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter the data collection and use practices of our Site when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us through the contact information below.

In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for persons under.

CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

 

ADDITIONAL PRIVACY RIGHTS FOR U.S. RESIDENTS

This section applies to residents of California, Virginia, Colorado, Connecticut, and Utah, in accordance with their respective state privacy laws (including the California Consumer Privacy Act “CCPA,” as amended by the California Privacy Rights Act “CPRA,” and similar laws in other states).

1. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Know and Access: You can request details about the personal information we collect, use, disclose, or share.

  • Right to Deletion: You can request that we delete the personal information we have collected from you.

  • Right to Correction: You can ask us to correct inaccurate personal information about you.

  • Right to Opt-Out: You can opt out of the sale or sharing of your personal information for targeted advertising or analytics purposes.

  • Right to Data Portability: You can request a copy of the personal information we hold about you in a portable format.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us by email at zzenkeys@gmail.com with the subject line "Privacy Request".
We may need to verify your identity before processing your request.

2. Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers (such as name, email address, postal address, phone number).

  • Commercial information (such as purchase history or payment data).

  • Internet activity (such as IP address, browser type, and pages visited).

  • Geolocation data (approximate location based on IP).

  • Inferences drawn from the above to improve our services and customer experience.

We collect this information for the purposes described earlier in this Privacy Policy — primarily to fulfill orders, prevent fraud, improve our website, and provide relevant communications.

3. Sharing and Selling Information

We do not sell personal information for monetary value.
However, we may share limited personal information (such as cookies, device data, or browsing behavior) with advertising and analytics partners (for example, Google Analytics or Facebook Ads) to improve your experience and measure marketing effectiveness.

You may opt out of this sharing by emailing us at zzenkeys@gmail.com or by using the “Do Not Sell or Share My Personal Information” link (if available on our website).

4. Sensitive Personal Information

We do not intentionally collect or process “sensitive personal information” as defined under U.S. privacy laws (such as health data, biometric data, or precise geolocation).

5. Authorized Agents

If you wish to designate an authorized agent to make a privacy request on your behalf, the agent must provide proof of authorization and your verified identity before we can process the request.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Updates to This Section

We may update this U.S. Privacy Rights section periodically to reflect changes in state privacy laws or our data practices. The updated version will be posted on this page with the revised date.

CONTACT US
For more information about our privacy practices, if you have any questions or if you wish to file a complaint, contact us by email at zzenkeys@gmail.com or by mail using the information provided below:

Avinguda del Baix Camp, 5, Les Borges del Camp, T, 43350, Spain